The group's principal activity is the provision of collaborative commerce software applications for multi-national, large and mid-range manufacturing companies. the group serves the specific needs of the automotive, consumer products, electronics, food and beverage, industrial and medical industries. the group markets its products and services through direct and indirect sales channels and service organizations located throughout the world. the customers of the group include delphi, ford motor company, colgate-palmolive, gillette, coca-cola, saint-gobain and others. during the year 2001, the group incurred impairment and restructuring expenses amounting to 2.2 million. maintenance and other accounted for 51% of 2001 revenues; License fees, 31% and services, 18%.