The group's principal activity is to design, develop, market and support a family of web-based and client/server application software products for county, city and township governments. the products include manatron visual property, appraisal, recording, mapping, governmax.com products and financial management products. the services rendered include mass appraisal services for assessment of residential, commercial and other types of properties. its products support the back-office processes for government agencies and also facilitate the 'virtual courthouse' by providing internet access to information for industry professionals and the public or by processing transactions over the internet such as the payment of property taxes. the group operates in the united states and serves 31 states and three canadian provinces. software systems and services accounted for 74% of fiscal 2002 revenues and appraisal services, 26%.