The group's principal activities are to develop, market and support a wide range of hardware and software products and services for the control network industry. the group's products and services enable oems and systems integrators to design and implement open, interoperable, distributed control networks. the products are based on lonworks networking technology, an open standard for interoperable networked control developed by the group. the services provided to customers include technical support and training courses covering its lonworks network technology and products. the group's products and services are used across many industries to network together everyday devices in homes, utilities, buildings, factories, transportation, and other systems. the group markets its products in north america, europe, japan, south america and asia-pacific. hardware and software products accounted for 98% of 2001 revenues and hardware and software services, 2%.