The group's principal activity is to design, develop, manufacture, market and distribute commercial software products. the products address the enterprise reporting, business intelligence, data replication and help desk markets. the principal products are monarch: a report mining application, letting the users extract and manipulate data from ascii report files. monarch/es: a configurable enterprise reporting solution, which allows quick deliver business intelligence. monarch data pump: a data replication and migration tool that offers a shortcut for populating and refreshing data marts and data warehouses. quetzal sc: supports quetzal/q-support software and handles up to 50,000 calls per hour. vortexml: a new desktop software converting existing, structured ascii/ansi text documents into valid xml on an ad hoc, programming-free basis. the group's desktop products are sold under single and multi-user license.